Privacy Policy — Orthodox Toys Online Store
Effective Date: 25 September 2025
Orthodox Toys (“we,” “us,” “our”) operates https://OrthodoxToys.com This Privacy Policy explains what personal information we collect, how we use it, how we share it, and your choices. By using our website and store, you agree to this Policy.
1. How to contact us
For questions, concerns, or legal notices, please contact:
Alex Goncharov
📧 Email: alex@orthodoxtoys.com
📞 Phone: +1 (604) 306-5534
2. Who this site is for
Our website is intended for adults. We do not knowingly collect personal data from children under 13. If you believe a child has provided personal information, contact us and we will delete it.
3. Information we collect
We collect the following from you when you place an order, create an account, or contact us:
Identity and contact: name, email address, phone number, shipping address.
Order details: items purchased, order history, communications about your order.
Analytics/cookies: we use Google Analytics, which may collect device, browser, pages viewed, IP address, and general location. See “Cookies and analytics” below.
Payments: We do not collect or store your card numbers or bank details. All payments are processed by third-party providers such as Stripe. Those providers handle your payment data under their own privacy policies.
4. How we use your information (purposes and legal bases)
We use your information to:
Process and deliver orders and provide customer support.
Legal basis (GDPR): contract; legitimate interests.Send service updates about your order and shipment.
Legal basis: contract; legitimate interests.Send a monthly newsletter after your order is complete. You can unsubscribe at any time.
Legal basis: consent; legitimate interests.Comply with law, including bookkeeping and tax obligations.
Legal basis: legal obligation.Improve our website using Google Analytics.
Legal basis: consent where required; legitimate interests.
We do not use automated decision-making systems that produces legal or similarly significant effects.
5. Sharing your information
We share only what is necessary:
Payment processors (e.g., Stripe) to take payment.
Shipping carriers (Canada Post, ChitChats etc) to create shipping labels and deliver orders.
Service providers that help us operate the website, email communications, or analytics.
We do not sell or rent your personal information. We do not “sell” or “share” personal information for cross-context behavioral advertising as defined by some U.S. state laws.
6. International transfers
Our service providers may process data in other provinces or countries. Where required, we use appropriate safeguards to protect your information.
7. Data retention
We keep personal information only as long as needed for the purposes above, including:
Orders and customer records: kept as required for bookkeeping and tax compliance (for example, in Canada this generally means up to six years from the end of the relevant tax year).
Newsletter emails: until you unsubscribe or request deletion.
Support messages: as long as needed to address your request.
8. Your choices and rights
Marketing: You can unsubscribe from newsletter emails at any time by contacting us.
Cookies/Analytics: See “Cookies and analytics” below for choices.
Access, correction, deletion: You may request access to, correction of, or deletion of your personal information, subject to legal retention requirements.
California residents: You may have rights under the CCPA/CPRA (access, deletion, correction, non-discrimination). We do not sell or share personal information as defined by the CCPA/CPRA.
To exercise any right, email alex@orthodoxtoys.com We may need to verify your identity before responding.
9. Cookies and analytics
We use cookies and similar technologies to operate the site and understand how it is used.
Essential cookies: required for basic site functions and security.
Analytics cookies: Google Analytics helps us understand site traffic and usage.
Your choices:
You can manage cookies in your browser settings.
You can opt out of Google Analytics by using the Google Analytics Opt-out Browser Add-on.
If required by your location, we will request consent for analytics cookies when you first visit.
10. Security
We use reasonable technical and organizational measures to protect your personal information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
11. Third-party links
Our site may link to third-party websites (e.g., payment providers, carriers, social media). Their privacy practices apply when you visit them.
12. Changes to this Policy
We may update this Privacy Policy from time to time. Updates will be posted on https://OrthodoxToys.com with a new Effective Date. Your continued use of the site after updates constitutes acceptance.